Satisfaction Guarantee

Refund & Cancellation

Transparent, Fair & Customer-Centric Billing Policy

Creator Cloud Utility Billing Guidelines

TubeMaster is a technical format transcoding and audio mastering utility. We provide full transparency in billing, pricing, and cancellation mechanisms.

1. 7-Day Money-Back Guarantee

We want you to be completely satisfied with TubeMaster Pro. If you experience technical issues, transcoding failures, or are dissatisfied with your Pro Cloud membership within 7 calendar days of your payment, contact our support team for a full refund.

2. 1-Click Subscription Cancellation

You can cancel your recurring Pro membership at any time directly from the User Workspace & Billing Settings. There are zero cancellation penalties or lock-in contracts.

3. Refund Processing & Bank Timelines

Approved refunds are initiated immediately and credited back to the original payment source via Razorpay within 5 to 7 business days.